1. Shipping Time

Standard Shipping: generally estimated at 3–5 business days.

Express Shipping: generally estimated at 1–2 business days when available for your order and destination.

2. Free Shipping

Teeonic offers free shipping on qualifying orders of $58 or more. Eligibility and any applicable conditions will be shown during checkout.

Express or upgraded shipping services may be subject to additional charges even when an order qualifies for a free-shipping offer.

3. Order Tracking

Once your order has shipped and tracking information becomes available, you will generally receive a shipping confirmation containing your tracking number.

Please allow some time for tracking information to become active after the carrier receives and scans the package.

4. Shipping Address

Please carefully review your recipient name and delivery address before submitting your order.

If you notice an error, contact service@teeonic.com as soon as possible. Once a package has shipped, we may not be able to change its delivery address.

5. Shipping Delays

Delivery may occasionally be affected by circumstances including:

• Carrier or transportation delays
• Severe weather
• Public holidays or peak shopping periods
• Customs processing where applicable
• Remote delivery locations
• Incorrect or incomplete delivery information

6. Tracking Shows Delivered, But I Can't Find My Package

Please check your mailbox, porch, reception area, household members, neighbors where appropriate, and other safe delivery locations.

You may also contact the carrier using your tracking number. If you still need assistance, contact Teeonic Customer Service.

7. Need Help With Your Shipment?

Email: service@teeonic.com
Phone: +1 (907) 213-7414

Please include your order number and tracking number when available.